Frequently Asked Questions
Everything you need to know about your CLAEa experience.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
Do you ship internationally?
Yes, CLAEa ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to minimize our environmental footprint.